Order Help for Retail Orders

Minimum Order

Feel free to order any amount with us, but there is a $14.95 flat shipping fee within Canada. In the U.S. the shipping fee is a flat $30.00 Books are excluded for U.S. orders, please order our books through www.amazon.com, as the shipping rates are high :) Orders over $500.00 have free shipping.

Payment Options

Our online store uses Paypal to process payments. You have the choice to pay with your credit card, or if you have a Paypal account, you can pay through your account. Alternatively, if pre-arranged, you can send payment via a e-transfer to Robert- scents@telusplanet.net, or by cheque.

No Refunds

We do not offer refunds. All sales are final.

Other Ways to Place an Order

Our online store is the best way to order for accuracy and efficiency.

Payment Help

After you click “Proceed to Payment” in our online store, you will be directed to our checkout page, where you can choose to pay with your credit card, or log into your Paypal account (if you have one). A Paypal account is not required.

Order Help for Practitioner Orders- (For those who use essential oils and flower essences as a main tool in their business.)

How to Order

Approved, licensed practitioners may qualify for a 10% discount on products. Email us at scents@telusplanet.net, or selfheal@telusuplanet.net  for approval. We have a $100.00 minimum order fee for practitioners. Ensure we have: Your name, phone number or fax number, what you want, quantity, size. Please provide your full mailing address and your credit card number. Practitioners who have been dealing with us for years may call and get their code.

Submit Your Order:

The best way to place your order is to use our online store. If you do not have a computer you may fax in your order and relevant information.

Fax: 1 780-439-9540
Toll-Free Fax: 1-800-358-2275

Mail: Box 95008, Whyte P.O., Edmonton, Alberta, T6E 0E5

For Further Assistance

Need Help With a Product– Email Laurie selfheal@telusplanet.net or Robert Scents@telusplanet.net with the question. We will respond as quickly as we can.

Need Technical Help– Email Kimkim@kimtanasichuk.com